If your computer is running very slow, creating popups after bootup, or displaying weird errors and restricting access to important services such as your internet connection, your computer might be infected with a virus. It's important to run an antivirus program at all times and to protect important data, but sometimes this is not always possible and sometimes things go from bad to worse very quickly, even with security programs such as an anti-virus program.
It is possible to clean your computer offline. This means that your hard drive is removed, or scanned using tools such as a Linux live CD or a Windows boot cd. These tools will prevent viruses from loading with a Windows installation. This way they can be removed easily without interference.
If you do not have a backup of your important data, we will backup your data to preserve your important files until after your PC is fixed. This service is provided for free to all clients, if requested. We will always ask to make sure.
Some particularly ruthless viruses and malware can disable the Windows system entirely by permanently crippling crucial system files. In these cases, the best approach is to reformat the hard drive and reinstall windows. Under these circumstances, it is important to entrust your computer to a qualified computer technician to ensure that your important data is preserved.
ThatsMyConsultant Inc. will give the best service at the best price to wipe out the nasty viruses and restore your system to a like-new state. We stand by our work and are happy to help anyone suffering from crippling virus problems!
For those that are computer savvy, but are just stumped by a particular problem, please consider ThatsMyConsultant Inc. for a one-on-one phone consultation. We offer 30 minute blocks of time for virus removal recommendations and instructions for a modest fee. Please contact us for more information.
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